Privacy Policy

DLCG.io operates as an informational website and AI training resource. This policy describes our data practices, including information collected through our AI assistant.

Website Information

Our website address is: https://dlcg.io

DLCG.io is operated by AVA Credit Inc. and serves as an AI Systems Laboratory providing information and resources about artificial intelligence applications in mortgage finance.

AI Assistant (Isaac)

Our website features an AI-powered assistant named Isaac to help visitors with inquiries and provide information about AI training resources. When you interact with Isaac, we collect:

Chat transcripts, including the content of your conversation
Your IP address for security and administrative purposes

Chat transcripts are stored locally on our servers and are not shared with third parties. We use this information to respond to your inquiries, improve our AI assistant’s performance, and maintain site security.

Data Retention

Chat transcripts and associated data are retained for administrative and service improvement purposes. You may request deletion of your chat history at any time by contacting us.

Your Data Rights

You have the right to request access to, correction of, or deletion of any personal data collected during your interactions with our website and AI assistant. To exercise these rights, contact AVA Credit Inc. through official channels listed on their corporate website. We will process your request in accordance with applicable Canadian privacy legislation.

Cookies and Tracking

Our website does not use cookies, analytics, or tracking technologies to monitor visitor behavior or collect information.

Third-Party Services

We do not share visitor data with third-party services. External links on our site direct users to other websites governed by their respective privacy policies.

Contact and Updates

For questions about this Privacy Policy, contact AVA Credit Inc. through official channels listed on their corporate website.

We may update this policy to reflect changes in our practices. Updates will be posted on this page with revision dates.

Last updated: December 25, 2025